Terms

Terms of Service

Last updated: August 12, 2026

Introduction

These Terms of Service ("Terms") are a legal agreement between you (an individual or the organization you represent, "Customer," "you," "your") and Digi Aura360, a company registered in Pakistan with its registered address at Second Floor, Ovais Centre 3, Block A, Police Foundation, Islamabad, 46000, Pakistan ("Digi Aura360," "Inrevos," "we," "us," "our"), operator of the Inrevos platform ("Service").

By creating an account or using Inrevos you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Service.

1. The Service

Inrevos provides tools to capture, organize, and respond to inbound leads, including lead management, pipelines, tasks, and workflow automation; a unified inbox to send and receive messages over WhatsApp Business, Facebook Messenger, and Instagram (DMs and comments); importing and synchronizing leads from connected Meta Ads accounts, Lead Gen Forms, and website forms; and team collaboration, role-based access, assignment, and reporting features.

We may add, modify, or remove features at any time to maintain, secure, or improve the Service, and will make reasonable efforts to notify Customers of changes that materially reduce core functionality they rely on.

2. Accounts and Eligibility

You must provide accurate, current, and complete information when creating an account and keep it up to date.

You are responsible for safeguarding your login credentials and for all activity under your account; enable two-factor authentication where available.

You must notify us promptly of any unauthorized use of your account or any other security breach.

You must be at least the age of majority in your jurisdiction and legally able to enter into these Terms; the Service is intended for business use only, not for individual consumers.

One connected Meta Page/Business per account unless we grant an exception; this is a platform integrity control, not a limitation on the number of leads or contacts you may manage.

3. Subscription, Fees, and Billing

If you are on a paid plan, fees, billing cycle, and any usage limits are as set out at signup or in an order form. Unless stated otherwise: fees are billed in advance, are non-refundable except as required by law or as set out in a separate refund policy, and we may suspend access for accounts more than 15 days past due after notice. We may change pricing on renewal with at least 30 days' notice.

4. Acceptable Use

You agree that you will not: use Inrevos to send spam, unsolicited messages, or communications that violate applicable law (including anti-spam/telemarketing law) or the policies of Meta, WhatsApp, or any connected platform; upload, import, or process personal data without a lawful basis and, where required, the consent of the individuals concerned; attempt to gain unauthorized access to the Service, other accounts, or our systems and networks, or probe, scan, or test the vulnerability of the Service without our prior written permission; reverse engineer, decompile, resell, sublicense, or use the Service (or data obtained through it) to build or support a product that competes with Inrevos; use the Service for any unlawful, fraudulent, harmful, defamatory, or abusive purpose, or to process special categories of data (health, biometric, etc.) unless you have separately confirmed with us that this is supported; or exceed reasonable API/message volume in a manner that degrades the Service for other Customers.

You are solely responsible for the content of messages you send and for complying with all messaging, marketing, telemarketing, and data-protection laws applicable to your use, including obtaining any consent required before messaging your leads.

We may investigate and suspend accounts reasonably suspected of violating this section, including on request from Meta where required to maintain our platform access.

5. Your Data and License

You (or your organization) retain all ownership rights in the data you submit, import, or receive into Inrevos, including leads, contacts, and messages ("Customer Data"). You grant us a limited, non-exclusive, worldwide license to host, process, transmit, and display Customer Data solely to provide, secure, and support the Service, and to produce aggregated, de-identified analytics as described in our Privacy Policy. We will not use Customer Data for any other purpose, including training third-party AI/ML models, without your separate written consent.

You are responsible for having the necessary rights and consents to submit Customer Data to Inrevos, including the personal data of your leads and contacts.

6. Third-Party Platforms

Inrevos integrates with third-party platforms, including Meta (Facebook, Instagram, Messenger) and the WhatsApp Business Platform. Use of those integrations is also governed by each provider's own terms and policies, which you are responsible for complying with. We are not responsible for the availability, accuracy, security, or actions of any third-party platform. If a provider changes or discontinues an API or feature, corresponding functionality in Inrevos may change or become unavailable, and we will notify affected Customers where practicable.

7. Confidentiality

Each party may access the other’s non-public business, technical, or product information ("Confidential Information") in connection with the Service. Each party agrees to protect the other’s Confidential Information with the same degree of care it uses for its own similar information (and no less than reasonable care), and to use it only to perform its obligations or exercise its rights under these Terms. This does not apply to information that is or becomes public through no fault of the receiving party, was already known to it, or must be disclosed by law (with notice to the other party where legally permitted).

8. Intellectual Property

Inrevos, including its software, design, trademarks, and documentation, is owned by Digi Aura360 and its licensors and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes during your subscription term. No other rights are granted.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure, or that connected third-party platforms (Meta, WhatsApp) will remain available or unchanged.

10. Limitation of Liability

To the maximum extent permitted by law: neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data, arising out of or related to these Terms or the Service, even if advised of the possibility of such damages.

Each party's total aggregate liability arising out of or related to these Terms will not exceed the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim (or, for free/trial use, USD 100).

These limitations do not apply to: (a) either party's indemnification obligations, (b) a party's breach of confidentiality obligations, (c) either party's gross negligence or willful misconduct, or (d) amounts that cannot be limited under applicable law.

11. Indemnification

You agree to indemnify and hold Digi Aura360 harmless from claims, damages, and reasonable expenses (including legal fees) arising from: (a) your Customer Data, (b) your violation of these Terms or applicable law, or (c) your violation of a third party's rights, including a lead or contact's privacy rights. We agree to indemnify you against third-party claims that the Service, as provided by us and used in accordance with these Terms, infringes that third party's intellectual property rights, subject to the liability cap in §10.

12. Term and Termination

You may stop using Inrevos and close your account at any time from account settings or by contacting us. We may suspend or terminate your access, with notice where practicable, if you materially violate these Terms, fail to pay undisputed fees when due, or use the Service in a way that risks harm to us, other users, or a connected platform (including risking our Meta/WhatsApp platform access).

Upon termination, your right to use the Service ends, outstanding fees become due, and we will handle your data in accordance with our Privacy Policy and Data Deletion process. Sections that by their nature should survive termination (including §7 Confidentiality, §8 Intellectual Property, §10 Limitation of Liability, §11 Indemnification, and §13 Governing Law) will survive.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict-of-laws principles. The parties will first attempt to resolve any dispute informally by contacting each other in good faith. If not resolved within 30 days, disputes will be subject to the exclusive jurisdiction of the courts of Pakistan, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

14. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you by email or in-app notice at least 15 days before the change takes effect. Your continued use of Inrevos after changes take effect constitutes acceptance of the revised Terms; if you do not agree, you must stop using the Service and may close your account.

15. General

These Terms, together with the Privacy Policy and any order form, are the entire agreement between you and Digi Aura360 regarding the Service and supersede prior agreements on this subject. If any provision is found unenforceable, the remaining provisions remain in effect.

Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay or failure to perform due to causes beyond reasonable control (force majeure).

16. Contact Us

Digi Aura360, Second Floor, Ovais Centre 3, Block A, Police Foundation, Islamabad, 46000, Pakistan.

Email: privacy@inrevos.com